Introduction
Spirit of Rainbow ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you visit our website, how we use it, who we may share it with and what rights you have. Please read it alongside our Cookies policy for a complete picture of how we handle your data.
Last updated: July 8, 2026
What information we collect
We collect two broad categories of information:
- Usage data: When you browse our site, our analytics tools automatically collect information such as your approximate location (country or region), browser type, device type, pages visited, time spent on pages and referring website. This data is aggregated and does not identify you personally.
- Contact information: If you send us an email, we receive your email address and any personal details you choose to include in your message.
How we use your information
We use the information we collect to:
- Understand how visitors use our site so we can improve our content across areas such as Retreats, Wellness, Holistic Health, Respite Care and Rainbow Beach;
- Respond to your enquiries, feedback or correction requests;
- Monitor the technical performance and security of our website.
We do not use your information for automated decision-making or profiling.
Legal basis for processing
We process usage data on the basis of our legitimate interest in understanding how our site is used and improving the experience for visitors. We process contact information on the basis of your consent (by choosing to email us) and our legitimate interest in responding to your enquiry.
Who we share your information with
We do not sell your personal information. We may share limited data with the following categories of third parties:
- Analytics providers: We use a privacy-focused analytics service to track aggregated site usage. These providers may process data on our behalf under their own privacy terms.
- Hosting and infrastructure providers: Our website is hosted by a third-party provider that processes data only as needed to keep the site running.
- Legal obligations: We may disclose information if required to do so by law or in response to a valid legal request.
Cookies
Our site uses cookies and similar technologies. Please refer to our Cookies policy for full details on what cookies we use, why we use them and how to control them.
Data retention
Analytics data is retained in aggregated form for as long as it remains useful for improving our site, and no longer than 26 months. Emails you send us are retained for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case of follow-up questions. We do not keep personal correspondence longer than is necessary.
Your rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data, where we are not required to retain it;
- Object to or restrict certain types of processing;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us via the Contact us page.
External links
Our site may contain links to external websites, including local Rainbow Beach tourism resources and wellness organisations. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before sharing any personal information.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact for privacy questions
If you have any questions or concerns about this privacy policy or how we handle your data, please reach out to us via the Contact us page.